Nassau County Tech Support Landing - New Wave People



in nassau county, long island

for job seekers

nassau county,
long island, ny

We are looking to fill specialized positions in a variety of technical and administrative support services.

If you have knowledge, skills and experience for any of the positions listed below, call us today to determine if these positions will meet your needs and fulfill your career goals

Click the title for skills description

Telecommunication Services (Analog Phone/Digital Phone/VoIP)

Services specific to maintaining Nassau County’s telecommunication systems including equipment and wiring.

Must understand interoperability and have knowledge of emerging technologies.

Tasks may include, but are not limited to, analysis, design, automation, generate hand/computer drawings, interpret diagrams, create layouts, installation, implementation, configuration, scripting, integration, testing, modification, documentation, research, advise, recommend, strategic planning, maintenance, monitoring, troubleshooting, issue/ service disruption/ service convergence/ interconnection resolution, use various electronic test equipment, repair, quality assurance, security, reporting, standards, procedures and maintain inventory.

Must have and maintain a valid and clean driver’s license. Must be able to provide transportation

Computer Systems Analysis Support Services

Analysis of Nassau County’s current computer systems, infrastructure and procedures in order to design solutions that help the County operate more efficiently and effectively.

This may include planning an upgrade, systems conversion and/or migration and implementing new hardware/software.

The systems may include, but are not limited to, software, network, server, storage, VoIP, etc.

Tasks may include, but are not limited to, feasibility study, analysis, planning, requirements definition, specifications, evaluation, recommendation, compliance, disaster planning, backup/recovery, data/process modeling, prototyping, schematics, design, implementation, configuration, integration, analytical/system support, testing (all levels), initial implementation training, issue resolution, monitoring, administration, audit support, project management, forecasting, reporting, standards and procedures, best practices and documentation

Unix and Linux System Administration

Services associated with the UNIX computers used by the County.

Tasks may include, but are not limited to, system maintenance, analysis, problem resolution, shell scripting, software installation and system/ component updates.

Application Services for Servers/Blades

Design, development, implementation and integration of new or commercial off the shelf (COTS) software and enhancements associated with the County’s Servers and Blades.

Tasks may include, but are not limited to, development, coding, debugging, testing (all levels), change management, maintenance, training, documentation and project management.

Wiring Technical Services

Assemble, wire and test various cabling systems for Nassau County.
Must have an understanding of performance specifications for high performance Twisted Pair Media, Premise Wiring Test Equipment, distance limitations, attenuation, near-end crosstalk, wire mapping, how to test the performance of copper and fiber media, logical and physical organization of premise systems and the products and test equipment needed to install and maintain them and EIA/TIA standards for fiber optic cabling and category 5e/6/6A/7.

Tasks may include, but are not limited to, demonstration of basic skills needed to assemble, wire, and test various cabling systems including new advanced cabling systems and participation in hands-on lab exercises including fusion splicing and OTDR testing.

Must have and maintain a valid and clean driver’s license. Must be able to provide transportation.

Wireless Networking Services

Design, configure and implement affordable, convenient, secure and protected wireless networks for Nassau County.

Tasks may include, but are not limited to, analysis, site planning, design, monitoring, managing, site/system surveys, maintenance and support, troubleshooting, network security, auditing, mobile applications analysis and development, project management, procurement, quality assurance and administration.

Network Support Services

Design, development and maintenance of the County’s communication network.

Tasks may include, but are not limited to, business/ technical/ user requirements, planning, analysis, design, development, implementation, installation, integration, upgrade, configuration, technical support, problem diagnosis, issue resolution for network hardware/software, maintenance, security, documentation (including charts and diagrams), advise, make recommendations, reporting, new equipment integration, upgrade, project scheduling, software/firmware, troubleshooting, configure and install wireless devices/ switches/ routers/ hubs and maintain equipment comprising LAN, WAN and internet connectivity.

Must have a valid and clean driver’s license. Must be able to provide transportation.

Server Support Services

Install, integrate and maintain Nassau County servers and their operating systems.

Identify, troubleshoot and resolve server problems and/or outages.
Must have experience with VMware, SUSE Linux, RedHat Linux, Netware 6.5, Exchange 2010, AD design, Dell Servers and SAN storage. 

Tasks may include, but are not limited to, planning, analysis, user/ business/ technical requirements, design, development, implementation, installation, upgrading, project scheduling, advise, make recommendations, security, preventative maintenance, documentation, reporting, troubleshooting and issue resolution.

Must have a valid and clean driver’s license. Must be able to providetransportation.

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